Help Center

PushNask AI is a decision intelligence platform that uses Multi-Criteria Decision Analysis (MCDA) to generate personalized reports across four domains: Career (AI risk scores), Travel (cost-of-living & visa), Education (skill gaps), and Entrepreneurship (market vitality).

Report generation typically takes 2-5 minutes after you submit your profile. You'll receive an email notification when your report is ready. You can also track progress in real-time in the app.

Yes. We use 256-bit SSL encryption for data in transit and AES-256 for data at rest. Your raw CV is deleted immediately after processing. Reports auto-expire after 30 days. Read our Privacy Policy for details.

Credits are our platform currency. 1 credit = 1 mini-report (single domain). 5 credits = 1 full executive report (all 4 domains). Credits are deducted only after successful report delivery. Credits don't expire while your account is active.

We accept all major credit cards (Visa, Mastercard, Amex), debit cards, and mobile money (M-Pesa, MTN Mobile Money) via Stripe. All payments are secure and PCI-DSS compliant.

Credits are non-refundable once a report is successfully generated. If report generation fails due to our technical issue, credits are refunded automatically. Unused credits are refundable within 30 days of purchase. Email billing@pushnask.com for refund requests.

Mini-report (1 credit): Focuses on one domain (e.g., Career only). Quick insights for specific questions.

Full Executive Report (5 credits): Analyzes all 4 domains simultaneously with a unified MCDA score. Includes cross-domain recommendations and a comprehensive action plan.

Reports are accessible for 30 days from generation date. After 30 days, they are automatically deleted for privacy. Download your report as PDF before expiry if you need offline access.

Yes. You can download your report as PDF and share it with mentors, advisors, or family. Reports are licensed for personal use only and cannot be resold or redistributed commercially.

Go to Settings → Account → Delete Account, or email privacy@pushnask.com. All data will be permanently deleted within 90 days. Unused credits purchased within 30 days will be refunded.

We collect: account info (name, email), profile data (goals, preferences), CV content (ephemeral - deleted after processing), usage data (anonymized analytics), and payment info (via Stripe, not stored by us). Full details in our Privacy Policy.